Shipping Information
At Yes That Hoodie, we strive to deliver your favorite hoodies and sweatshirts promptly and securely. Please review our shipping policy below to understand how we handle your orders.
Order Processing Time
- Processing Duration: All orders are processed within 1-2 business days (excluding weekends and holidays).
- Notification: You will receive a notification via email once your order has been shipped.
Shipping Rates and Delivery Estimates
We offer several shipping options to meet your needs. Shipping charges and delivery times are calculated at checkout based on your location and selected shipping method.
- Standard Shipping: 3-7 business days.
- Express Shipping: 1-3 business days.
- Free Shipping: Available on orders over $99. Applies to standard shipping only.
International Shipping
We currently ship to multiple countries worldwide. International shipping rates and delivery times vary depending on the destination. Please note that customs fees, duties, and taxes may apply and are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Use this number to monitor your package’s progress and estimated delivery date through the carrier’s website.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid street address to ensure successful delivery.
Lost or Damaged Packages
If your package is lost or arrives damaged during shipping, please contact our customer support team within 7 days of the expected delivery date at [email protected]. We will assist you in filing a claim with the carrier and ensure that you receive a replacement or refund as quickly as possible.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us immediately at [email protected]. Once an order has been processed or shipped, changes and cancellations may not be possible.
Contact Us
If you have any questions or concerns about your shipment, please reach out to our customer support team at [email protected]. We’re here to help!
